Business Process Outsourcing NewsPart 3 News: Seven Winning SectorsPart 4 News: General Business Environment

Indian Firm Starts Operating Here

MANILA, Phililppines — India’s leading solutions integrator, AGC Networks, is setting up operations in the Philippines to serve the needs of local Business Process Outsourcing (BPO) firms.

The technology company also aims to offer customized solutions to various sectors, from government to telecommunications, manufacturing, banking and finance, retail, as well as small-to-medium-scale enterprises.

“AGC is in a global expansion mode. The Philippines is an important market where we are expecting a great deal of action,” revealed President Sanjeev Verma. “It’s among the select strategic and dynamic markets we hand-picked. It fits our solutions portfolio and shows the potential to deliver faster results.”

Worldwide, AGC has strong alliances with over 60 Original Equipment Manufacturers (OEMs). “And this is what we propose to bring to the Philippine market – a strong OEM ecosystem packaged with great customized industry specific solutions with unique services,” he explained.

Furthermore, “We are confident of extending our delivery capability to the Philippine market and exceeding customer expectations.”

“We offer solutions tailored to the specific needs of its customers across industries, “ added AGC Philippines President Bong Borja.

As for their business strategy, “We have a strong foothold in the Philippine BPO industry. We are now in talks with leading organizations in other fields such as Telecommunications, Manufacturing, Retail and Finance for their industry specific solutions”.

AGC aims to engage with its customers at multiple levels by understanding their business requirements and integrating evolving technologies and trends in the solutions.

The services portfolio at AGC includes Managed Services, Deployment Services, Maintenance and Professional Services.

As a partner of leading technology companies such as Avaya, Cisco, Juniper, Polycom, Microsoft, Huawei, NICE, Aspect, Verint, HP, Cisco, Plantronics, Jabra and Dell, AGC is equipped with state of the art solutions. “Collaborative solutions resulting from our partnerships enable our customers to focus on their business by allowing technology to become an integral aspect in making their operations more efficient,” according to Borja.

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By Emmie V. Abadilla
Source: Manila Bulletin, June 22, 2012
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